Accessing your tax receipts

When you add money to your Impact Account, you're actually making a donation to Charitable Impact Foundation, a registered charity and public foundation. It's why you get a tax receipt after adding money. The funds you add stay in your account until you decide you'd like to send charitable gifts to charities, Giving Groups, and other people on Charitable Impact.

To view and download your tax receipts: 

  1. Log into your Impact Account. 
  2. Select Tax receipts on the top right-hand side of the menu.
  3. Under Issued tax receipts, select the tax recipient profile you want to view tax receipts for. Tax receipts are organized by the recipient that was selected at the time money was added to your Impact Account.
  4. Select See issued receipts.
  5. Select the drop-down arrow to the left of each tax year to view donation amounts split by date, or select the download icon to download all tax receipts that have been issued so far for the chosen year.

Common questions

Why is the name of the charity not on the tax receipt?

All donations made through Charitable Impact are legally made to CHIMP: Charitable Impact Foundation (Canada), and the tax receipt is issued by the foundation. As a public foundation, Charitable Impact Foundation then sends your gift to the charity you've chosen. Learn more about CHIMP: Charitable Impact Foundation (Canada).

Why can't I see all of my tax receipts in my Impact Account? 

If you give to a charity or Giving Group through Charitable Impact, but without being logged into your Impact Account, then the associated tax receipts will be emailed to the address you provided when sending your gift. Tax receipts are only stored in your Impact Account if you are logged into your account when adding money.

Can I get a tax receipt if I live in the U.S.?

While we're able to process donations from U.S. donors, the CHIMP: Charitable Impact Foundation (Canada) can only issue a Canadian tax receipt at this time. 

Can I get a tax receipt in someone else's name?

By law, tax receipts have to be issued to the "true donor" — the person who actually pays for the donation. 

Example: tax receipts and giving with your children

If your child has an Impact Account and adds money to it with your credit card, the tax receipt should be made out to you, or the parent who pays the credit card bill (even if the card is in the child's name). So, when adding money to an Impact Account, you'll need to make sure the tax receipt recipient is filled out with the name of the true donor. 

Example: tax receipts and giving with your spouse

Spouses can share an Impact Account and choose who receives the tax receipts if each spouse has a card in their name added to the Impact Account. As an alternative, each spouse can open their own Impact Account to keep track of their personal giving

Can I make a donation without an Impact Account?

If you made your donation through Charitable Impact but don’t have an account, we sent the tax receipt to the email address that you provided at the time of the donation. If you can’t find your tax receipt in your inbox, you can try checking your Junk or Spam email folders.

If you still can’t find your tax receipt, email us and we’ll be happy to help.

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