Add and remove charity admins

Charity admins have access to the Charity Account where they can edit the charity description that appears on the charity page, thank donors, and download gift and donor information. 

Add charity admins

To add an admin to your Charity Account:

1. On your Home screen, select the charity under Charities and companies you administer.
2. Select Manage admins from the top menu. 
3. Select the Invite admins button.
4. Enter the email addresses of people you want to add as admins on the Charity Account. 
5. Include a message that will be sent out with the admin invitation.
6. Select the Send invites button. 

Once the recipient has accepted your invitation and has signed up for their own Impact Account, they'll automatically be added as an admin on the Charity Account. Recipients should sign up for an Impact Account using the same email address the admin invitation was sent to.

Remove charity admins

To remove an admin from your Charity Account: 

1. On your Home screen, select the charity under Charities and companies you administer.
2. Select Manage admins from the top menu. 
3. Select the three dots beside the name of the admin.
4. Select Remove admin. 

Removing yourself as a charity admin

A Charity Account must have at least one admin. If there are other admins on the Charity Account, you'll need to ask one of the other admins to remove you as an admin using the Remove charity admins instructions above.

If you are the only admin on the Charity Account, you'll first need to add another admin to the Charity Account using the Add charity admins instructions above. Once the admin has accepted the invite, they can log in to the Charity Account and remove you as a charity admin using the Remove charity admins instructions above.