Add money to your Impact Account

When you add money to your Impact Account, you receive an immediate tax receipt. Then, you can give to your favourite charities and Giving Groups, or save some of your charitable dollars to give away later. You can also send charitable dollars to friends and family on Charitable Impact for them to give away.

If you don't have an Impact Account yet, you can sign up for a free account.

Learn how to:  

Good to know

Add money to your account

  1. In your Impact Account card on your Home screen, select Add money
  2. Enter the amount you'd like to add to your account. The minimum deposit amount is $5.
  3. If applicable, select the account which you’d like to add money to.
  4. Select the frequency with which you would like to add money:
    1. Once - add money one time
    2. Monthly - add money once a month, on the 1st or 15th of each month 
  5. Select an existing payment method or add a new card. If you're using the mobile app, you can also choose to add money with Apple Pay or Google Pay. Note: The charge will appear as “CHARITABLE IMPACT” on your statement. 
  6. Select a tax receipt recipient or add a new one.
  7. If applicable, select a matching partner
  8. Select Review at the bottom of the screen. 
  9. Review the details of your deposit on the confirmation page and select Add money to finalize your deposit.

Note: If you schedule a monthly deposit and monthly gift on the same day, the monthly deposit is processed first before the monthly gift is sent to charities, Giving Groups, Campaigns, or friends.

Tip: You can set a personal goal for the charitable dollars you want to commit to giving. Reach your giving goal by adding money to your account over time. You can update your goal anytime.

Manage monthly deposits to your account

If you have chosen to add money to your account each month, you can edit or cancel your monthly deposit, or change your payment method anytime.

On the web: 

  1. Select your Impact Account on the Home screen.
  2. Select Manage deposits and gifts in the left-hand navigation.
  3. Select the Scheduled deposits tab. 
  4. Select Edit for the monthly deposit you would like to change.

On the mobile app: 

  1. Select Account.
  2. Under the section, Upcoming transactions, select the monthly deposit you would like to change.

Cancel monthly deposits to your account

On the web:

  1. Select your Impact Account on the Home screen.
  2. Select Manage deposits and gifts in the left-hand navigation.
  3. Select the Scheduled deposits tab. 
  4. Find the monthly deposit you would like to cancel, click the ellipses (...), and select Delete.

On the mobile app: 

  1. Select Account
  2. Under the section Upcoming transactions, select the monthly deposit you would like to cancel. 
  3. Select Delete.

Good to know

Here are a few things to keep in mind when adding money to your Impact Account.

Minimum and maximum deposit amounts per transaction

The minimum and maximum amounts you can add to your Impact Account by credit card are outlined below. There is no minimum account balance that you need to maintain, and no maximum limit.

Minimum deposit Maximum deposit
$5 $9,999

Money added to your Impact Account is non-refundable

When you add money to your Impact Account, you're actually making a donation to CHIMP: Charitable Impact Foundation (Canada), a registered charity and public foundation—it's why you get a tax receipt after adding money. The funds you add stay in your account until you decide you'd like to send gifts to charities, Giving Groups, and other people on Charitable Impact.

As a general rule, charities can't refund donations due to legal considerations, and requirements related to issuing tax receipts.

Fees

No fees are charged on the balance in your account.

Banks and credit card companies charge charities, including Charitable Impact, a fee to process donations. If you use a credit card to donate, the fee is 2.8%. We recover this fee when you send a gift to charity from your Impact Account.

Our credit card processing fee is lower when compared to most charities because we process higher volumes of donations.

Learn more about fees. Feel free to contact us at hello@charitableimpact.com if you have any questions.

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