Add and remove charity admins
Charity admins have access to the Charity Account where they can edit the charity description that appears on the charity page, thank donors, and download gift and donor information.
This feature is currently only available on the web, and is not yet available on the iOS app.
Add charity admins
- On your Home screen, select the charity under Manage charities and companies.
- Select Manage admins from the top menu.
- Select the Invite admins button.
- Enter the email addresses of people you want to add as admins on the Charity Account.
- Include a message that will be sent out with the admin invitation.
- Select the Send invites button.
Once the recipient has accepted your invitation and has signed up for their own Impact Account, they'll automatically be added as an admin on the Charity Account. Recipients should sign up for an Impact Account using the same email address the admin invitation was sent to.
Remove charity admins
- On your Home screen, select the charity under Manage charities and companies.
- Select Manage admins from the top menu.
- Select the three dots beside the name of the admin.
- Select Remove admin.
Removing yourself as a charity admin
A Charity Account must have at least one admin. If there are other admins on the Charity Account, you'll need to ask one of the other admins to remove you as an admin using the Remove charity admins instructions above.
If you are the only admin on the Charity Account, you'll first need to add another admin to the Charity Account using the Add charity admins instructions above. Once the admin has accepted the invite, they can log in to the Charity Account and remove you as a charity admin using the Remove charity admins instructions above.