Charitable Impact is one of the most cost-effective ways to give online in Canada.

Impact Account

We don’t charge sign-up or transaction fees for Impact Accounts, and no fees are charged on the balance in your account.

When you add money to your Impact Account, the following fees apply:

Credit card 2.8% processing fee


by cheque or direct debit

None. At this time, there are no processing fees for adding money to your Impact Account by cheque or direct debit.

Learn more about the credit card processing fee

Banks and credit card companies charge charities, including Charitable Impact, a fee to process donations. If you use a credit card to donate, the fee is 2.8%. We recover this fee when you send a gift to charity from your Impact Account.

Our credit card processing fee is lower when compared to most charities because we process higher volumes of donations. This means that more money can get to charities when you give from your Impact Account.

How can I see how much the processing fee is for my gift?

You’ll see the processing fee charged by banks and credit card companies when you send a gift to charity from your Impact Account. The processing fee deducted depends on the credit card you used to add money to your Impact Account and the gift amount you send to charity.

How it works

When you add money to your Impact Account, the processing fee is charged to Charitable Impact by the bank or credit card company. When you give to charity from your Impact Account, the charity receives your gift minus this fee.

How do I send an exact gift amount to charity?

You may want to ensure that a charity receives an exact gift amount, for example $100, by covering the processing fee with your gift.

It’s not possible to cover the fee exactly when sending a gift from your Impact Account. Please get in touch with us at 1-877-531-0580 or hello@charitableimpact.com to send an exact gift amount to charity. We’re happy to help!

Do processing fees affect my tax receipt?

No, processing fees do not affect your tax receipt. You'll receive a tax receipt for 100% of the amount you add to your Impact Account.

Donating securities

When you donate publicly traded securities, the following fees apply:

Via our account at Stenner Wealth Partners+ at CG Wealth Management
  • Under $3,000: $130  
  • $3,000 - $4,999: $150 
  • Over $5,000: $180 or (1% + $30), whichever is greater
Via a Charitable Investment Account
  • 0.50% on the first $1,000,000
  • 0.25% on assets above $1,000,000
  • Fees are negotiable for accounts above $5,000,000 in total assets

Learn more about Charitable Investment Account fees (PDF).

Have questions? Contact our Donor Experience team at 1-877-531-0580 or send us an email at hello@charitableimpact.com.

For charity, Giving Group, and Campaign admins

Do gifts from the donation button incur fees?

Yes. If you've added Charitable Impact's donation button to your website, gifts processed through the donation button will incur the same processing fees from banks and credit card companies mentioned above.

Why is the processing fee sometimes more or less than 2.8%? 

If you’re a charity receiving gifts through Charitable Impact, you may notice that sometimes the fee deducted from a gift total is not 2.8% exactly. Fees are determined by the credit cards used by donors to add money to their Impact Accounts, and banks and credit card companies charge slightly different processing fees.

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