Charitable Impact is one of the most cost-effective ways to give online in Canada.

Impact Account

We don’t charge sign-up or transaction fees for Impact Accounts, and no fees are charged on the balance in your account.

Processing fees from banks and credit card companies

Banks and credit card companies charge charities, including Charitable Impact, a fee to process donations. If you use a credit card to donate, the fee is 2.8%. We recover this fee when you send a gift to charity from your Impact Account.

Our credit card processing fee is lower when compared to most charities because we process higher volumes of donations. This means that more money can get to charities when you give from your Impact Account.

How can I see how much the processing fee is for my gift? 

We tell you exactly how much will be deducted from your gift after you enter the amount you wish to give from the Give screen in your account. The processing fee deducted depends on the credit card you used to add money to your Impact Account and the gift amount you send to charity.

How it works

When you add money to your Impact Account, the deposit is tagged with the corresponding processing fee that the bank or credit card company charges Charitable Impact.

Later, when you give to a charity from your Impact Account, the charity receives your gift minus the processing fee charged to Charitable Impact by the bank or credit card company.

Do processing fees affect my tax receipt?

Processing fees do not affect your tax receipt. You'll receive a tax receipt for 100% of the amount you add to your Impact Account.

Are there any processing fees associated with cheques or direct debit?

At this time, there are no processing fees for adding money to your Impact Account by cheque or direct debit. Learn how to add money by cheque or direct debit.

Have more questions? Contact our Donor Experience team at 1-877-531-0580 or send us an email at hello@charitableimpact.com.

For charity, Giving Group, and Campaign admins

Do gifts from the donation button incur fees?

Yes. If you've added Charitable Impact's donation button to your website, gifts processed through the donation button will incur the same processing fees from banks and credit card companies mentioned above.

Why is the processing fee sometimes more or less than 2.8%? 

If you’re a charity receiving gifts through Charitable Impact, you may notice that sometimes the fee deducted from a gift total is not 2.8% exactly. Fees are determined by the credit cards used by donors to add money to their Impact Accounts, and banks and credit card companies charge slightly different processing fees.

Can I send exact gift amounts to charities?

When you send a gift to charity, you’ll be asked to enter the amount you wish to give. The processing fee is automatically generated and shown to you. The charity will receive your gift amount minus this fee.

If you want to send an exact gift amount, please get in touch with us at hello@charitableimpact.com. We’re happy to help!

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