Tax receipts

When you add money to your Impact Account, you're actually making a donation to CHIMP: Charitable Impact Foundation (Canada), a registered charity and public foundation. It's why you get a tax receipt after adding money. The funds stay in your account until you let us know via the web or the app that you'd like to send charitable gifts to others, including charities, Giving Groups, or friends and family on Charitable Impact.

If you have an Impact Account, learn how to:

• View and download your tax receipts
• Add a new tax receipt recipient
• Edit a tax receipt recipient
• Common questions about tax receipts
• Find a tax receipt issued for donations made with CIBC reward points

Find your tax receipt if you don't have an Impact Account

If you sent a gift using Charitable Impact but don’t have an account, we will have sent your tax receipt to the email address you provided when you sent the gift. This email will be from hello@charitableimpact.com under the subject line “Your tax receipt for your gift to...”.

If you can’t find your tax receipt in your inbox, try checking your Junk or Spam email folders. 

View and download your tax receipts

On the web:

1. On the Home screen, select the View tax receipts button on the bottom left.
2. On the Issued tax receipts tab, select the tax receipt recipient.
3. Find the tax year you want to view receipts for, then select Download.

On the mobile app:

1. Select the burger menu at the top-left of the screen.
2. Select Tax receipts.
3. Under Issued, select the tax receipt recipient.
4. Find the tax year you want to view receipts for, then select the Download button.

Add a new tax receipt recipient

When you add money to your Impact Account for the first time, you’ll be asked to set up a tax receipt profile so that Charitable Impact can send you your tax receipt. The information you add to your tax receipt profile must include your legal name and address. You can also add multiple tax receipt recipients if you wish.

On the web:

1. On the Home screen, select the View tax receipts button on the bottom left.
2. Select the Tax receipt recipients tab.
3. If you’re adding a tax receipt recipient for the first time, select the Add tax receipt recipient button. If you’re adding an additional tax receipt recipient, select the Add more button.
4. Fill out the new recipient information. If you want to make this tax receipt recipient the default, check off Set as default tax receipt recipient.
5. Select Add.

On the mobile app:

1. Select the burger menu at the top-left of the screen.
2. Select Tax receipts.
3. Select Recipients.
4. If you’re adding a tax receipt recipient for the first time, select the Add tax receipt recipient button. If you’re adding an additional tax receipt recipient, select the + sign at the top-right of the screen.
5. Fill out the new tax receipt information. If you want to make this tax receipt recipient the default, check off Set as default tax receipt recipient. 
6. Select Add.

Edit a tax receipt recipient 

On the web:

1. On the Home screen, select the View tax receipts button on the bottom left.
2. Select the Tax receipt recipients tab, then find the tax receipt recipient you'd like to edit and select the pencil icon.
3. Edit the tax receipt recipient information. If you want to make this tax receipt recipient the default, check off Set as default tax receipt recipient.
4. Select Save.

On the mobile app:

1. Select the burger menu at the top-left of the screen.
2. Select Tax receipts.
3. Select Recipients, then select the pencil icon beside the recipient you wish to edit.
4. Fill out the new tax receipt information. If you want to make this tax receipt recipient the default, select Set as default tax receipt recipient.
5. Select Save.

Common questions

Why is the name of the charity not on the tax receipt?

All donations made through Charitable Impact are legally made to CHIMP: Charitable Impact Foundation (Canada), and the tax receipt is issued by The Foundation. As a public foundation and registered charity, CHIMP: Charitable Impact Foundation (Canada) then sends your gift to the charity you've chosen. Learn more about CHIMP: Charitable Impact Foundation (Canada).

Why can't I see all of my tax receipts in my Impact Account? 

If you give to a charity or Giving Group through Charitable Impact without logging in to your Impact Account, then the associated tax receipts will be emailed to the address you provided when sending your gift.

I made a one-time donation. Why can’t I find my tax receipt in my email inbox?

After making a one-time donation, you will receive a tax receipt from us attached to an email with the subject line: Your tax receipt for your gift to {recipient}. Please look for this specific email in your inbox.

Can I get a tax receipt if I live in the U.S.?

While we're able to process donations from U.S. donors, the CHIMP: Charitable Impact Foundation (Canada) can only issue a Canadian tax receipt at this time.

Can I get a tax receipt in someone else's name?

By law, tax receipts have to be issued to the "true donor" — the person who actually pays for the donation.

Example: tax receipts and giving with your children

When adding money to an Impact Account, you'll need to make sure the tax receipt recipient is filled out with the name of the true donor. If your child has an Impact Account and adds money to it with your credit card, the tax receipt should be made out to you. 

Example: tax receipts and giving with your spouse

Spouses can share an Impact Account and choose who receives the tax receipts if each spouse has a card in their name added to the Impact Account. Or, each spouse can open their own Impact Account to keep track of their personal giving.

Find a tax receipt issued for donations made with CIBC reward points

If you redeemed CIBC reward points for charitable dollars, you qualify for a tax receipt. You must add a tax receipt recipient in your Impact Account in order for the tax receipt to be issued. The tax receipt for the previous tax year will be emailed to you by the end of February.