Tax receipts

When you add money to your Impact Account or give without an account, you receive an immediate tax receipt. 

If you have an Impact Account, learn how to:

View and download your tax receipt
Add a new tax receipt recipient
Edit a tax receipt recipient
Change the default tax receipt profile
Find a tax receipt issued for donations made with CIBC reward points

Find your tax receipt if you don't have an Impact Account

If you sent a gift using Charitable Impact but don’t have an account, we will have sent your tax receipt to the email address you provided when you sent the gift. This email will be from hello@charitableimpact.com under the subject line “Your tax receipt for your gift to...”.

If you can’t find your tax receipt in your inbox, try checking your Junk or Spam email folders. 

View and download your tax receipts

1. Log into your Impact Account. 
2. On the web: click Tax receipts in the menu at the top of the page.
   
   On the mobile app: select  Account from the bottom menu, then select Tax receipts from the top menu.
3. On the web: Under Issued tax receipts, click See issued receipts for the tax receipt recipient.
   
   On the mobile app: Under Issued tax receipts, select the name of the tax receipt recipient you want to view tax receipts for.
4. Find the tax year you want to view receipts for, then click the download icon.

Add a new tax receipt recipient

When you add money to your Impact Account for the first time, you’ll be asked to set up a tax receipt profile so that Charitable Impact can send you your tax receipt. The information you add to your tax receipt profile must include your legal name and address. You can also add multiple tax receipt recipients if you wish. 

On the web:

1. Log in to your Impact Account.
2. Click Tax Receipts in the menu at the top of the page.
3. Click the Add new recipient button.
4. Fill out the new tax receipt information. If you would like this information to be used as your default tax receipt recipient, select Set as default tax receipt recipient. When you add money to an Impact Account with multiple tax receipt recipients, the default recipient will be selected automatically.
5. Click Add.

On the mobile app:

1. Log in to your Impact Account.
2. Select Account from the bottom menu.
3. Select Tax receipts from the top menu.
4. Select the Manage recipients button, then select the Add new recipient button.
5. Fill out the new tax receipt information. If you would like this information to be used as your default tax receipt recipient, select Set as default tax receipt recipient. When you add money to an Impact Account with multiple tax receipt recipients, the default recipient will be selected automatically.
6. Select Add.

Edit a tax receipt recipient 

On the web:

1. Log in to your Impact Account.
2. Click Tax receipts in the menu at the top of the page.
3. Click the Manage recipients button, then find the tax receipt recipient you'd like to edit and select the three dots beside the recipient name.
4. Click Edit in the drop-down menu.
5. Fill out the new tax receipt information.
6. Click Done.

On the mobile app:

1. Log in to your Impact Account.
2. Select Account from the bottom menu.
3. Select Tax receipts from the top menu.
4. Select the Manage recipients button, then select the Edit button.
5. Fill out the new tax receipt information. If you would like this information to be used as your default tax receipt recipient, select Set as default tax receipt recipient.
6. Select Save.

Change the default tax receipt profile

If you set up a monthly deposit with a tax receipt profile that isn’t up-to-date anymore, you can go back and edit this information. This ensures that any future tax receipts will have the correct information. 

To change the default tax receipt profile: 

1. Log in to your Impact Account.
2. Select Tax receipts at the top of your screen.
3. Find the tax receipt recipient profile you'd like to make your default tax receipt profile and select the three dots in the top-right corner. 
4. Check the circle at the bottom of the form.
5. Select Save.

To edit your tax receipt profile information:

1. Log in to your Impact Account.
2. Select Tax receipts at the top of your screen.
3. Find the tax receipt recipient profile you'd like to edit or update and select the three dots in the top-right corner.
4. Select Edit.
5. Make any necessary changes and select Done.

When you add money to your Impact Account, you're actually making a donation to CHIMP: Charitable Impact Foundation (Canada), a registered charity and public foundation. It's why you get a tax receipt after adding money. The funds stay in your account until you let us know via the web or the app that you'd like to send charitable gifts to others, including charities, Giving Groups, or friends and family on Charitable Impact.

Common questions

Why is the name of the charity not on the tax receipt?

All donations made through Charitable Impact are legally made to CHIMP: Charitable Impact Foundation (Canada), and the tax receipt is issued by The Foundation. As a public foundation and registered charity, CHIMP: Charitable Impact Foundation (Canada) then sends your gift to the charity you've chosen. Learn more about CHIMP: Charitable Impact Foundation (Canada).

Why can't I see all of my tax receipts in my Impact Account? 

If you give to a charity or Giving Group through Charitable Impact, but without being logged into your Impact Account, then the associated tax receipts will be emailed to the address you provided when sending your gift. Tax receipts are only stored in your Impact Account if you are logged into your account when adding money.

Can I get a tax receipt if I live in the U.S.?

While we're able to process donations from U.S. donors, the CHIMP: Charitable Impact Foundation (Canada) can only issue a Canadian tax receipt at this time.