Manage your Impact Account profile privacy

You can choose whether to allow your Impact Account profile to be discoverable on Charitable Impact. If your Impact Account profile is discoverable, you’ll be able to select what information on the profile is visible to others. 

Making your Impact Account profile discoverable is an opportunity to let others see what causes matter to you, the charities and groups you support, and how much you’re committed to set aside for charitable giving each year (also known as your giving goal). 

Allowing your Impact Account profile to be discoverable means that others will be able to view it when:

  • the Impact Account name is shared when gifts are sent to charities, Giving Groups or Campaigns 
  • your personal profile is discoverable and the Impact Account is made visible to the public

Your Impact Account profile is discoverable by default

Please be aware that your Impact Account profile is set to discoverable by default when you sign up for an Impact Account. You can turn this off at any time.

Turn Discoverability on or off

On the web: 

  1. Select your Impact Account or an account you administer on the Home screen.
  2. Select Impact Account settings in the left navigation.
  3. Select the Privacy tab.
  4. Select the toggle to turn Discoverability on or off. Note, you can only do this if you’re the Impact Account owner. 

On the mobile app: 

  1. Select your avatar at the top-right of the screen.
  2. Under the section Impact Account settings, select Privacy.
  3. Select the Allow this Impact Account profile toggle to turn Discoverability on or off. Note, you can only do this if you’re the Impact Account owner. 

Visibility

Visibility enables you to select what information on the Impact Account profile can be seen by others. Visibility selections become available when an Impact Account profile is discoverable.

You can choose from three levels of visibility for the following details on the Impact Account profile: 

  • causes and topics
  • display name and link to your personal profile 
  • favourite charities
  • favourite Giving Groups
  • giving goal

There are three levels of visibility available:

  • Public - Information will be visible to all users who view your Impact Account profile on Charitable Impact
  • Friends - Information will only be visible to your friends on Charitable Impact
  • Private - Information will only be visible to you

To change the level of visibility, select the drop down menu next to each category and select Public, Friends, or Private.

On the mobile app, select the category you wish to change and select Public, Friends, or Private.

Note:

If you make your display name visible to the Public, this means others will be able to see your display name on your Impact Account profile and select it to view your personal profile. 

If your personal profile discoverability is turned off, others will still see your display name on your Impact Account profile, but they will not be able to select it to view your personal profile. Learn how to manage your personal profile privacy.

Preview how others see your Impact Account profile

When your Impact Account profile is discoverable, you will be able to preview how your profile is displayed to others.

On the web:

  1. Select your Impact Account or an account you administer on the Home screen.
  2. Select Impact Account profile from the menu on the left. 
  3. Select View what others see to see how your Impact Account profile is displayed to others.
  4. Select Public or Friends from the drop-down menu.

On the mobile app:

  1. Select your avatar at the top-right corner of the screen.
  2. Under Manage Impact Account, select Impact Account profile.
  3. Select the three dots at the top-right corner of the screen and select View what others see.
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