Manage monthly deposits to your Impact Account
If you have scheduled monthly deposits to your Impact Account, you can edit or cancel them at any time.
Learn how to:
Important: Monthly deposits and monthly gifts are managed separately
If you edit or cancel a monthly deposit, it won’t affect any of your monthly gifts to charities, Giving Groups, and Campaigns. They will still go ahead as usual. Changes to monthly gifts must be made separately. Learn how to manage monthly gifts.
Manage monthly deposits by credit card
Edit a monthly deposit
On the web:
- Select your Impact Account or an account you administer on the Home screen.
- Select Deposits & gifts in the left-hand navigation.
- Select the Scheduled deposits tab.
- Select the pencil icon for the monthly deposit you would like to change.
- Make changes to the deposit, then select Save.
On the mobile app:
- Select Deposits & gifts from the bottom menu.
- Select Scheduled deposits.
- Select the monthly deposit you would like to change.
- Select the pencil icon to make changes to the deposit, then select Save.
Cancel a monthly deposit
On the web:
- Select your Impact Account or an account you administer on the Home screen.
- Select Deposits & gifts in the left-hand navigation.
- Select the Scheduled deposits tab.
- Select the pencil icon for the monthly deposit you would like to delete.
- At the bottom of the page, select Delete.
- Select Delete again to confirm.
On the mobile app:
- Select Deposits & gifts from the bottom menu.
- Select Scheduled deposits.
- Select the monthly deposit you would like to cancel.
- Scroll down to select Delete, then select Delete again to confirm.
Manage monthly deposits by direct debit
For monthly deposits set up with direct debit, email hello@charitableimpact.com to make changes or cancel. Please provide 7 days notice.