Gift and donor information for charities

Gift information

If you have a Charity Account, gifts from donors on Charitable Impact appear in your Charity Account dashboard as soon as they’re reviewed and approved. Charitable Impact aims to approve gifts within 1 to 2 business days of the gift being made by a donor. 

If you’re registered as an administrator for the charity, you’ll receive an email from Charitable Impact to notify you of any new gifts that have been approved. We only send this email once per business day for all gifts approved the day before. 

Donor information

Donors can choose to share their information with you when they sent a gift. You can download this information in a report (formatted as a CSV file) from your Charity Account. These reports are available when money is disbursed from Charitable Impact to your charity.  

To download donor information: 

This feature is currently only available on the web, and is not yet available on the iOS app.
  1. Select the charity profile icon at the top right corner of the screen.
  2. Select Account Settings from the drop-down menu.
  3. Choose Transfer Reports.
  4. Download the CSV Report for each disbursement period.

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