Learn how charities receive money
It's the busiest time of year for making donations and sending gifts to charities. Some of the information on this page may be impacted.
Visit our Giving Season page for the full list of important dates.
Questions? Email us at firstname.lastname@example.org or call us at 1-877-531-0580.
Charitable Impact disburses gifts to charities weekly if they have signed up for direct deposit, and twice monthly to charities receiving donations by cheque.
Charities receiving gifts by direct deposit
Charitable Impact disburses funds to charities who are on direct deposit every Wednesday for gifts sent by donors before 6:00 pm (PT) on the preceding Tuesday.
Charities receiving gifts by cheque
For charities not yet on direct deposit, Charitable Impact mails cheques on the first and third Wednesday of each month for gifts sent by donors before 6:00 pm (PT) on the preceding Tuesday.
We email donors to let them know once we’ve disbursed their gift to charity. If you have a question about when a specific gift will be disbursed, please email us.
What happens if a charity does not cash its disbursement cheque?
If a charity does not cash its disbursement cheque within six months, the cheque becomes stale-dated. Once a cheque becomes stale-dated, we are unable to reissue a new cheque. However, a charity can still receive their funds if they set up direct deposit.
We make every effort to ensure charities receive their disbursement cheques. If you are missing a cheque, please email us. We will work with you to receive the funds via direct deposit.
What happens if a charity’s charitable status is changed by the Canada Revenue Agency?
If the Canada Revenue Agency changes a charity’s charitable status and we are no longer able to disburse gifts to the charity as a result, your original gift amount will be returned to your Impact Account. If you have monthly gifts set up to the charity, they will be cancelled and will no longer be sent each month.
Gifts to a Giving Group or Campaign
Gifts sent by donors to a Giving Group or Campaign page are added to the balance of that Giving Group or Campaign. They stay in the balance until the administrator of the Giving Group or Campaign sends the money to a charity. The gifted funds are then disbursed to charities according to the timeframe above.