Access your Charity Account

Claiming your charity page on Charitable Impact grants you access to a Charity Account, which offers a wide range of helpful tools and features. From this one convenient location, you can download donor information, set up direct deposit, customize your charity page, and thank donors. These features will allow you to fully benefit from your Charitable Impact account and better serve your donors.

If you haven’t done so already, first claim your charity page on Charitable Impact.

To claim your charity page, you'll need to sign up for an Impact Account if you don't already have one. Once your charity page is claimed, you can access it through your Impact Account. These accounts are linked together, so you can use the same email and password to log in to both.

Your Impact Account is a personal account that you can use to manage your own charitable giving or use tools like Giving Groups to conduct fundraisers. On the other hand, your Charity Account gives you administrative access to customize and manage your charity page, download reports, and thank donors.

You can also invite additional admins to join your Charity Account, each with their own personal Impact Account and access to the Charity Account using their own login credentials. This allows multiple people to securely manage the Charity Account without sharing login information. You can add or remove admins from the Charity Account at any time.

To switch to your Charity Account

This feature is currently only available on the web, and is not yet available on the mobile app.
  1. Log in to your personal Impact Account.
  2. Select your profile image in the upper right-hand corner of your account.
  3. Select Switch account and then select your charity name.


To switch to your personal Impact Account from your Charity Account: 

1. Select the charity profile image in the upper right-hand corner of your Charity Account. 
2. Select Switch account and then select your personal Impact Account. 

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